Booking Policy

 

All event orders must be submitted 7 calendar days prior to the slated event start time.

 

In order to officially confirm bookings, the event deposit must be paid a minimum of 3 calendar days prior to the event start time. 

 

If the deposit is not paid 3 calendar days prior to the event start time, then JBHOB reserves the right to decline the booking. 

 

The remaining balance must be paid in full 24 hours prior to the event start time. 

 

If the remaining balance is not paid 24 hours prior to the event start time and JBHOB conducts the event, then JBHOB reserves the right to charge a $150 late payment fee. 

 

Cancellation Policy

 

All event cancellation requests must be sent to fondue@jbhouseofbleu.com.

 

For events that are cancelled a minimum of 48 hours prior to the event start time, JBHOB will return the deposit in full. 

 

JBHOB reserves the right to keep the full deposit of events that are cancelled less than 48 hours but more than 24 hours prior to the event start time.

 

For same-day cancellations (24 hours or less from the event start time), JBHOB reserves the right to charge the remaining balance of the event’s invoice. 

 

For events that are cancelled without a written notice, JBHOB reserves the right to charge for the full amount of the event’s invoice. 

 

Rescheduling Policy

 

All reschedule event requests must be sent to fondue@jbhouseofbleu.com.

 

An event rescheduled a minimum of 48 hours prior to the original event start time will not be charged a rescheduling fee. 

 

For events that are rescheduled within 48 hours of the original event start time, JBHOB reserves the right to charge a $50 rescheduling fee.

 

***JBHOB will charge the card on file that was used to make the deposit for the aforementioned fees unless otherwise notified.